Your satisfaction is very important to us!



Welcome to BlueTone, the company that connects you to your world!
To find out more about and sign up for any of our services, or for questions about your existing BlueTone service, call us at 866.730.6959.
Do you have any ideas of how we can improve our services? Share them with us!

Contact Us

Call: 866.730.6959
E-mail: customer.care@btone.ca
Fax: 586.540.8105
Mail:
251 Consumers Road, 12th Floor, Toronto, M2J 4R3.

Hours

Monday – Friday from 9 a.m - 10 p.m. EST
Saturday from 10 a.m. - 4 p.m. EST.

Complaints

Your satisfaction is very important to us.
If for any reason you are unsatisfied with any of our services, please send us your concerns to
complaints@btone.ca.

We will investigate and respond within 24 hours.




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If you have a Complaint, CCTS may be able to help. CCTS is an independent agency whose mandate is to resolve complaints of individual and small business customers about their telecommunications services. If you have a complaint about your telephone, wireless, or Internet service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you, free of charge. To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.